I just want to say, you have come through for us with flying colors - again! You picked up two binder orders from me on Tuesday, requesting a quick turn-around due date of Thursday afternoon. Not only were the binders at my desk when I arrived to work this morning, they are in BETTER than perfect order. I had an admittedly shabby originals. Your staff took the time to clean up the copy (without my even requesting it) and made it look properly professional. All this in the middle of a snow storm, no less. I can't say enough about the accurate, efficient and pleasant way you handle the production of our course materials. Thank you again, and warm regards to you all!